Contact us

    If you need to speak to our team, you can reach us Mon-Fri, 9am-5pm ACST.

    Australian Gas Networks
    Natural Gas Marketing Team
    T: 1300 001 001 (choose option 7)
    E: This email address is being protected from spambots. You need JavaScript enabled to view it.
    (when possible, please include in your email your claim reference number)

    If you need to post your hardcopy claim to us, please send to:

    Australian Gas Networks
    Attention: Natural Gas Marketing Team
    PO Box 6014
    Halifax Street SA 5000

    Need to get connected to natural gas?

    If you're in Victoria or near the Albury area in NSW, you can get the process started by contacting an energy retailer.

    For new connection enquiries in all other states, please contact 1300 001 001 (option 2).

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